Privacy Policy

Last updated: July 10, 2025

Introduction

SoBoard ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

By using SoBoard, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our application.

Information We Collect

Personal Information

When you use SoBoard, we may collect the following personal information:

  • Social media account credentials and access tokens (stored securely on your device)
  • Profile information from connected social media accounts (username, display name, profile picture)
  • Analytics data from your social media accounts (follower counts, engagement metrics)
  • Device information (device type, operating system, app version)
  • Usage data (features used, time spent in app, error logs)

Social Media Data

SoBoard connects to your social media accounts to provide analytics and insights. We collect:

  • Follower counts and growth trends
  • Post engagement metrics (likes, comments, shares)
  • Content performance data
  • Account statistics and analytics

How We Use Your Information

We use the collected information for the following purposes:

  • Provide social media analytics and insights
  • Track your social media growth and performance
  • Generate reports and visualizations
  • Improve our application features and user experience
  • Provide customer support and respond to inquiries
  • Ensure app security and prevent fraud
  • Comply with legal obligations

Data Storage and Security

Local Storage

SoBoard uses secure local storage on your device to store:

  • OAuth tokens and authentication credentials
  • Cached analytics data
  • User preferences and settings
  • App configuration data

Security Measures

We implement industry-standard security measures to protect your data:

  • Encryption of sensitive data in transit and at rest
  • Secure token storage using device keychain
  • Regular security audits and updates
  • Access controls and authentication
  • Secure API communications

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety
  • With service providers who assist in app functionality (under strict confidentiality agreements)
  • In connection with a business transfer or merger

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request information about what data we have about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Disconnect social media accounts and stop data collection
  • Withdraw consent: Revoke previously given consent

Third-Party Services

SoBoard integrates with various social media platforms and third-party services:

  • Twitter, Instagram, YouTube, TikTok, Facebook, Snapchat, Discord, Twitch, Reddit
  • Analytics services (Google Analytics, Firebase)
  • Cloud storage and backup services
  • Customer support platforms

Each third-party service has its own privacy policy. We encourage you to review their policies to understand how they handle your data.

Children's Privacy

SoBoard is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy in the app
  • Sending you a notification through the app
  • Updating the "Last updated" date at the top of this policy

Your continued use of SoBoard after any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@soboard.app

Address: SoBoard Privacy Team

App Support: Available through the SoBoard app settings